Privacy Policy

This Privacy Policy sets out how Worksoft IT Limited (“Worksoft,” “we,” “our,” “us”) collects, uses, stores, protects, and shares personal data. By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described.

We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) and other applicable regulations.

  1. About Worksoft IT Limited

1.1 Worksoft IT Limited is a professional IT consulting and solutions company providing services including data migration, IT solution selection, IT infrastructure audits, software development, independent testing, and business process analysis.

1.2 Our registered office and principal place of business is located at: 17/F Skyway Centre, 23 Queen’s Road West, Sheung Wan, Hong Kong

1.3 You may contact us by telephone at (+852) 95037535 or by e-mail at [email protected] regarding any matter relating to this Privacy Policy or our handling of your personal data.

  1. Information We Collect

2.1 Information you provide directly – This includes personal data you voluntarily provide to us such as:

  • Full name, job title, and company details.
  • Contact information including email address, phone number, and postal address.
  • Details submitted via contact forms, email communications, or phone calls.
  • Information necessary for preparing proposals, contracts, and service delivery.

2.2 Information collected automatically – When you visit our website, we may automatically collect:

  • IP address, browser type, operating system, and device information.
  • Date, time, and duration of your visit.
  • Pages visited and actions taken on the website.
  • Referring website or search engine that brought you to our site.

2.3 Information from third parties – We may collect information from:

  • Publicly available sources (e.g., company registries, business directories).
  • Referrals or business partners where you have given consent to share your details.
  1. Purpose of Collecting Personal Data

We collect and use personal data for the following purposes:

3.1 To respond to inquiries you submit through our website, email, or phone.

3.2 To provide professional IT services, including but not limited to data migration, solution selection, infrastructure audits, development, testing, and business process analysis.

3.3 To prepare proposals, quotations, contracts, and statements of work tailored to your business needs.

3.4 To manage client relationships, including invoicing, payment processing, and administrative communication.

3.5 To improve our website and services, by analyzing how visitors interact with our content and platforms.

3.6 To comply with legal obligations, including record-keeping, tax requirements, and regulatory compliance.

3.7 To send marketing materials or newsletters, but only where you have expressly opted in to receive such communications. You may opt out at any time.

  1. Use and Disclosure of Personal Data

4.1 Worksoft will use personal data strictly for the purposes stated in Section 3 or as otherwise notified to you at the time of collection.

4.2 We may disclose personal data to trusted third parties, including:

  • Professional advisers, consultants, subcontractors, and service providers engaged to support our services.
  • Technology and cloud hosting providers who enable us to store, manage, and secure our systems.
  • Payment processors or financial institutions where necessary to process transactions.
  • Government agencies, regulators, or courts where disclosure is required by law.

4.3 All third parties receiving personal data are bound by confidentiality obligations and required to handle your personal data responsibly.

4.4 We will never sell, rent, or trade personal data to unrelated third parties for marketing purposes.

  1. Data Retention

5.1 Worksoft will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • For service delivery, as long as you remain a client.
  • For legal and regulatory compliance, such as maintaining financial and tax records.
  • For marketing purposes, until you withdraw consent.

5.2 When personal data is no longer required, we will securely delete, anonymize, or destroy it in accordance with best practices.

  1. Data Security

6.1 We take reasonable technical, administrative, and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

6.2 Security measures include, but are not limited to:

  • Use of secure servers and firewalls.
  • Encryption of sensitive data during transmission.
  • Restricted access to personal data on a need-to-know basis.
  • Staff training on confidentiality and data protection.

6.3 While Worksoft strives to protect personal data, no system or transmission over the internet is completely secure. You acknowledge that providing information to us involves certain risks inherent in internet communications.

  1. Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to:

7.1 Access – Request a copy of the personal data we hold about you.

7.2 Correction – Request that we correct any inaccurate or incomplete personal data.

7.3 Deletion – Request the deletion of personal data where it is no longer necessary for the purposes collected, subject to legal and regulatory requirements.

7.4 Objection to marketing – Opt out of receiving marketing communications at any time.

7.5 Withdrawal of consent – Where processing is based on consent, withdraw such consent at any time.

All requests should be submitted in writing to [email protected]. We will respond within a reasonable timeframe and in accordance with the law.

  1. International Transfers

8.1 In the course of providing services, Worksoft may transfer personal data to third parties or servers located outside of Hong Kong.

8.2 Where such transfers occur, Worksoft ensures that adequate safeguards are implemented to protect personal data, consistent with applicable data protection laws.

8.3 By providing personal data to Worksoft, you consent to such transfers, provided they are necessary for the purposes stated in this Privacy Policy.

  1. Updates to Privacy Policy

9.1 Worksoft reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations.

9.2 Any updates will be published on this page with an updated effective date.

9.3 We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your personal data.

  1. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:

Worksoft IT Limited
17/F Skyway Centre
23 Queen’s Road West
Sheung Wan, Hong Kong
Phone: (+852) 95037535
E-mail: [email protected]